Chuck Carroll

Wireless Professional

I've accumulated over a decade of combined experience in the wireless industry. Throughout my career, I’ve worked across diverse fields, including site acquisition, digital marketing, retail sales, and service & repair. Additionally, I’ve contributed to the development of strategic initiatives and served as a voice for several major global companies, such as Qualcomm, HTC, and Google.


Professional Experience

Project Coordinator
Capital Design Services, LLC | Primary Client: Verizon Wireless
2023 - Present | Remote

Wireless Consultant
Independent Contractor | Client: Capital Design Services, LLC
2022 - 2023 | Remote

Web & Digital Marketing Consultant
Freelance | Client(s): Le Nguyen Academy
2022 - Present | Remote

Community Manager (Consultant/Temp)
Wunderman Thompson | Client: Qualcomm
2021 - 2022 | Remote

Project Coordinator
Black Rock Consulting & Development | Primary Client: Verizon Wireless
2018 - 2021 | Remote

Data Analyst
Swift | Primary Clients: HTC, Google, Nestle
2016 - 2017 | Portland, OR

Community Manager
Swift | Primary Clients: HTC, Google
2014 - 2017 | Portland, OR

Wireless Consultant / Service & Repair Technician
Arch Telecom | Sprint Preferred Retailer
2013 - 2014 | Portland, OR


Certifications

Linux Foundation Certified IT Associate (LFCA)
Linux Foundation
Obtained: March 2024
Credential ID: LF-f3k3dccfl7

Certified Associate in Project Management (CAPM)
Project Management Institute
Obtained: December 2022
Credential ID: 3383164


Education

Clark College
Associate of Applied Technology
Network Technologies
In Progress

Portland State University
Bachelor of Science
Majors: Psychology & Sociology
Minor: Philosophy
2009 - 2012
Activities: Psi Chi; Psychology Club

Portland Community College
Associate of Arts
Major: Oregon Transfer Degree
2006 - 2009
Dean's List: Spring 2007, Summer 2009
Honor's List: Winter 2008, Spring 2009


Volunteer History

Research Assistant
Portland State University | Daily Process Resarch Lab of Dr Cynthia Mohr PhD
2012 (6 months)

Duties & Responsibilities ↓
  • Prepared detailed annotated bibliographies of peer reviewed academic journal articles pertaining to social psychology to inform team of current research and future studies.
  • Aided in the development of coding surveys for distribution to selected sample populations.
  • Skilled in effective research methods and various database formats, and identifying and utilizing pertinent information for use in the development of relevant studies.

Youth Mentor
SE Works
2010 - 2012

Duties & Responsibilities ↓
  • Guided youth through the transition from GED program to post-secondary education, emphasizing its importance and providing reassurance to ensure a confident transition.
  • Met with designated mentee to discuss realities and sacrifices of student life, college level study techniques and requirements, approaches to proper time management, and how to balance work and school work.
  • Evaluated the psychological and emotional status of the mentee following weekly appointments, providing monthly evaluations to program coordinator.

System Evaluation Intern
Free Geek
2011 - 2012

Duties & Responsibilities ↓
  • Instructed hardware identification class to new volunteers with different cultural backgrounds, ages, and levels of computer knowledge where they learned the fundamentals of internal computer hardware.
  • Instructed system evaluation to volunteers and assisted them with disassembling and evaluating whether the system warranted being recycled or reused.
  • Enforced data security procedures were followed as needed.


Memberships

Electronic Frontier Foundation
Supporting Member Gold Level
2020 - Present

Description ↓ The Electronic Frontier Foundation is the leading nonprofit organization defending civil liberties in the digital world. Founded in 1990, EFF champions user privacy, free expression, and innovation through impact litigation, policy analysis, grassroots activism, and technology development. EFF's mission is to ensure that technology supports freedom, justice, and innovation for all people of the world.

Free Software Foundation
Annual Associate Member
2020 - Present

Description ↓ The Free Software Foundation was founded in 1985, to support the free software movement, which promotes the universal freedom to study, distribute, create, and modify computer software, with the organization's preference for software being distributed under copyleft ("share alike") terms, such as with its own GNU General Public License. The FSF's employees and volunteers have mostly worked on legal and structural issues for the free software movement and the free software community. Consistent with its goals, the FSF aims to use only free software on its own computers.


Endorsements

I worked with Chuck on a variety of Site Acquisition projects over the course of several years. He is adaptive, collaborative, and dedicated to doing quality work. He consistently maintains a productive attitude, and has a great mind for problem-solving and leveraging efficiency. These qualities make him an asset to any team.
- Brandon Clower, Site Acquisition Manager - Capital Design Services

"Chuck and I worked together at Swift as social media community managers for HTC. He was our resident wireless and mobile expert, which helped the client reach the tech enthusiast audience. He was our go-to person for technical questions and helped elevate the overall knowledge and quality of the community management team. He's also really good at hacky-sack."
- Michael Leveton, Digital Marketing Specialist

"Mr. Carroll is a true social media expert. I hired him for social media strategy and tactics. He explained the industry and technology in very easy to understand fashion. He developed a highly successful content strategy based on marketing and psychology principles. 5 Stars."
- Chase Morinaka, Estate Planning and Business Lawyer

"Chuck was one of the employees I supported during my time at Swift. As a member of the IT team, I was used to dealing with the occasional silly question or easy-to-knock-out ticket for setting up a printer or something equally as mundane. Chuck is one of those users that I loved though because his questions were always ones that made me think, and I never had to worry about something being overlooked before he came to me for help. He's genuine, thorough, and has a keen analytical mind. Any team would benefit from having him as a member!"
- Dan Marshall, Technical Consultant | Author | Public Speaker